Support

Email Support

Have a problem, please open a ticket by filling out the form here. Be sure to include your domain name, and a full report of what we can help you with.

Web Hosting Site Administrators Tutorials

We have a complete collection of online flash tutorials to help you get the most out of your web hosting environment. Our Flash tutorials guide you step-by-step through all of the most common tasks. Go ahead, watch one now and see how easy it is to get comfortable with the CPanel control panel and the RVSkin layout.

Setting Up DNS

Updating DNS at 123-reg.co.uk
Updating DNS at DRAMS
Updating DNS at Enom
Updating DNS at GoDaddy
Updating DNS at Namecheap
Updating DNS at NameBargain
Updating DNS at NetSol
Updating DNS at OpenSRS
Updating DNS at RegFly
Updating DNS at Register.com

FTP Instructions

Configuring your site in FlashFXP
How to transfer files in FlashFXP
Configuring your site in WS_FTP Pro
Managing your files in WS_FTP Pro
Transferring files in WS_FTP Pro
Configuring your site in SmartFTP
Managing your files in SmartFTP
Configuring your site in CuteFTP Pro 2.0
Setting your preferences in CuteFTP Pro 2.0
Scheduled file transfers in CuteFTP Pro 2.0
Managing your files in CuteFTP Pro 2.0
Setting your preferences in LeapFTP
Managing your files in LeapFTP

Setting Up Email

Creating an Email Account in Outlook Express
Creating an Email Auto Responder
How to Create a (default) Catch All Email Account
Creating An Email Account in the Control Panel
Using Webmail

Database

Managing a Database in PHPMyAdmin
How to Create a MySQL Database

Domains

Creating an Add-on Domain
Adding a Subdomain
Redirecting a URL

File Management

Using the File Manager
How to Backup Your Site
Viewing Your Disk Usage
How to Create Custom Error Pages
Using Index Manager
How to Password Protect a Directory
Enabling Hotlink Protection

Power Tools (Fantastico) Tasks

Extra features in Fantastico De Luxe
How to install b2
How to install CS Live Help
How to install Invision Power Board
How to install Moodle
How to install Noahs Classifieds
How to install OsCommerce
How to install pMachine
How to install phpBB2
How to install php Support Tickets
How to install phpAuction
How to install phpLinks
How to install phpList
How to install phpMyWebsite
How to install php-Nuke
How to install phprojekt
How to install Post-Nuke
How to install Support Services Manager
How to install WebCalander
How to install Xoops
How to install 4Images Gallery

Miscellaneous Tasks

Creating an FTP Account
How to Change Your Password in the Control Panel
Changing your Control Panel Contact Email Address
Creating a Cron Job
Installing FrontPage Extensions

Web Hosting Resellers

These tutorials are specifically design for resellers using the powerful WHM control panel. Your clients will use CPanel, but these tutorials will easily step you through setting up an account and more.

Miscellaneous Tasks

Creating Account Packages
Managing Your Hosting Accounts
Setting Up a Skeleton Directory
Managing Suspended Accounts
Setting Your WHM Theme
Managing Account Bandwidth
Managing FrontPage Extensions
Managing Subdomains
Managing Parked and Add-on Domains
Modifying Account Passwords
Troubleshooting Email
Setting Up Your Remote Access Key
Check Server Status and Details

Complete CPanel Documentation (for web hosting clients)

Our CPanel control panel is extremely simple yet very powerful. If you would like to know more about the functions and capabilities of your web hosting environment then check out the Cpanel manual.

Complete WHM Documentation (for resellers)

WHM is the tool you use to manage your accounts. Find then answers quickly in the complete WHM Manual.

If you are having a problem accessing the Ticket Center you can email support@tophostingsolutions.com.

You can call us toll-free at 800-608-1269.